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DoubleTime® 8.2 - Upgrade

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6/26/2015
  • First, you need a FundNet User ID and Password and the appropriate access rights to electronic delivery. If you don't have a FundNet User ID, contact the person in your office responsible for administering access to FundNet. For further assistance, select Run Tutorial from the Help menu in DoubleTime.
  • Second, electronic delivery must be enabled for each FundNet User ID in DoubleTime. Just select User Settings from the Preferences menu, then click the Electronic Delivery tab. On that tab, click the Default button, enter your FundNet User ID and Password, then click the Test Connection button. If your connection to The Fund is successful, you're now all ready to begin using eSolutions - the exciting electronic features for Fund Forms.

6/26/2015

As soon as your serial number request is complete, the appropriate jacket is available for printing in the Documents module.


6/26/2015

No. You can use the printer you normally use for printing. The jackets are designed to print in black and white - color is not necessary.


6/26/2015

Just open the Commitment module and click the Commitment Number Request icon. Or select the eSolutions menu item, then choose Fund Forms | Commitment Number Request. For more information, select Run Tutorial from the Help menu.


6/26/2015

Just open the Rating module and click the Electronic Delivery icon. Or select the eSolutions menu item, then choose Fund Forms | Electronic Delivery. For more information, select Run Tutorial from the Help menu. Note: Your policies must be complete and ready to send to The Fund prior to obtaining electronic policy serial numbers. This way, your policies have been received by The Fund, allowing the electronic serial numbers to be audited automatically.


6/26/2015

As soon as the Electronic Delivery process is complete, an invoice is automatically generated. Payment can be made electronically for the remittance as part of the Electronic Delivery process, or you can pay the invoice after the Electronic Delivery process has taken place. You can even pay multiple invoices in one payment transaction. Payment is made via ACH (similar to a wire transfer) for the amount of the invoice(s) from the bank account you specify. Easy-to-use wizards step you through the simple electronic process. You'll also receive an Invoice Payment Confirmation. Using Electronic Payment, the entire remittance process to The Fund is completely paperless.

Or you can choose to print the invoice, and then mail the invoice and the check to The Fund.


6/26/2015

If not paying electronically, please send all invoices for underwriter remittance to the address printed at the top of the invoice.


6/26/2015

If the prior policy is a Fund policy, it is not necessary to submit a copy to The Fund; however, please retain a copy of the prior policy for your file. If the prior policy is not a Fund policy, you must submit a copy of the prior to The Fund by one of the following methods:

  • Fax a copy of the prior policy to 407-241-8685
  • E-mail the prior policy to finance-customer-service@thefund.com
  • Mail the prior policy with your invoice and check to the address printed at the top of the invoice

Please provide the Fund policy reference for which this prior policy is being submitted.


6/26/2015

No. Please just send the invoice and check to the invoice post office box. However, please retain a copy of the checklist for your file.


6/26/2015

If a prior policy is being used for reissue rates and the prior policy is not a Fund policy, you can include a copy of the prior policy with the invoice, if not faxing or e-mailing the copy.

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