Support News and Announcements

 

10/17/2018
On Monday October 22, 2018 beginning at 7:00 AM ET through 7:30 AM ET you may experience intermittent access to the ‘Forgotten Password’ link on the logon page for thefund.com while we perform software maintenance.

During this time if you select ‘Forgotten Password’ you may receive a password reset email that does not contain a generated password for you to log in with which enables you to reset the password to your choosing. If this occurs please try again after 7:30 AM.


10/15/2018
Exciting news regarding the next generation of DoubleTime.

10/4/2018

An updated version of ATIDS XE will be available on October 10th after 8 p.m. Upon launching the application, ATIDS XE will automatically check for and perform the upgrade once it is available.

Billing Module Printer Error Fix

This release fixes a reported issue of an unhandled exception error being presented to the user when the user attempted to print a report from the Billing module, thereby preventing the user from printing Billing reports.


8/13/2018

Save time with the NEW PropLogix integration!

DoubleTime® now offers an intuitive way to order the most popular PropLogix products without re-keying necessary data. You can now update, hold, cancel, and check the status of a PropLogix order directly through DoubleTime®.

Learn about all the new features and improvements by watching the DoubleTime® Enhancements video.


8/2/2018

The Fund has discontinued sales of ProPel but will continue to support existing customers.