10 Years After: A Refreshed Look at Best Practices

Part 1 - 00:00:00

This two and one-half hour, intermediate-level program reviews the background and basic information behind ALTAs seven Pillars, taking special note of the most recent changes ALTA has made to the seven pillars.  Hour one of the program will review the background and basic information of ALTA’s Best Practices. The program will then look at pillar 1 licensing and pillar 6 professional liability insurance. 

Part 2 - 00:48:57

Part two continues in the second hour with a review of pillar 5 title policy procedures, and pillar 3 privacy and information security, which includes non-public personal information and disaster preparedness. Finally, part two wraps up with the newly re-named pillar 4 settlement processes which has recently undergone a new focus on the consumer experience. 

Part 3 - 01:34:23

The last section, part three, which is only one-half hour, finishes the series, reviews pillar 2 escrow and trust accounting and pillar 7 resolving consumer complaints as well as a look at resources and a review.