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Information Center > Digital Closings > Frequently Asked Questions > Working with an Online Notary Platform > I’m concerned that the signer will have difficulty accessing the platform. Any advice?

I’m concerned that the signer will have difficulty accessing the platform. Any advice?

Many platforms allow for a pre-signing session test of the signer’s hardware. For persons not comfortable with technology, it may be best to have a family member assist the signer with the hardware test and with the log-on process.