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Information Center > Digital Closings > Frequently Asked Questions > Florida RON Service Providers > 1. If the signer fails the credential verification process, can they retry that same day?

1. If the signer fails the credential verification process, can they retry that same day?

Answer: Sec. 117.295(3)(a) allows for the offering of one additional attempt in the event of a failed attempt.  Since the statute does not require the offering of an additional attempt on the same day you should check with your vendor to determine their policy.


Answer: Sec. 117.295(3)(a) allows for the offering of one additional attempt in the event of a failed attempt.  Since the statute does not require the offering of an additional attempt on the same day you should check with your vendor to determine their policy.