Alert: Cloudstar Ransomware Attack
7/18/2021
The Fund has been made aware that Cloudstar, a popular cloud-hosting platform, has been sidelined by a ransomware attack. At this time, Cloudstar does not have an estimate on when its services will be available for customers. The Fund’s business operations are not affected by the ransomware attack. However, we are aware that some Fund Members may utilize Cloudstar’s services for various aspects of their business operations. If you have been affected by the Cloudstar ransomware attack, please contact The Fund’s Member Support Center for assistance at (800) 421-9378, support@thefund.com, or filling out the form.Fund Members needing assistance from the Member Support Center should expect longer than normal wait times as we assist Fund Members with this issue.
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